Cancellation Policy

At SmartSign Emporium, we understand that circumstances may change, and you may need to cancel your order for custom car keychains. Please review our cancellation policy below for more information:

1. Cancellation Window :

1. Orders for custom car keychains can be canceled within 24 hours of order placement, provided that production has not commenced.
2. Once production has begun, cancellations may not be possible, and the order will be subject to the terms outlined in our Returns and Refunds Policy.

2. Cancellation Process :

1. To request a cancellation, please contact our customer service team as soon as possible at 9999443150.
2. Please provide your order number and reason for cancellation to expedite the process.

3. Cancellation Fees :

1. Cancellations made within the 24-hour window may be subject to a cancellation fee to cover administrative and processing costs.
2. The cancellation fee will be deducted from any refund issued for the canceled order.

4. Refunds :

1. If your order is eligible for cancellation and a refund, the refund amount will be processed within 5 business days using the original method of payment.
2. Please note that it may take additional time for the refund to reflect in your account, depending on your financial institution's processing times.

5. Exceptions :

1. Orders that have already entered the production phase or are in transit for delivery may not be eligible for cancellation.
2. If you receive a defective or damaged Product, please refer to our Returns and Refunds Policy for assistance.

6. Changes to Orders :

1. If you need to make changes to your order instead of canceling it entirely, please contact our customer service team as soon as possible to discuss available options.
2. Changes to customization details or shipping information may be accommodated if the order has not yet entered the production phase.

7. Contact Us :

1. If you have any questions or concerns regarding our cancellation policy, please don't hesitate to contact our customer service team for assistance.

By placing an order for custom car keychains from SmartSign Emporium, you acknowledge that you have read, understood, and agreed to be bound by our cancellation policy.